Under Max message price, click Enabledto set the maximum price you want your messages to be. This way the app doesn’t send any messages that go over the limit you have set here.
The Max Message Pricefield lets you set a limit on the cost spent per message. Click on Not set if you’d like to disable this option. The Limitations feature lets you send texts only to customers in certain countries, or exclude customers in other countries.Under Send SMS only to the following countries, click on Include o r Exclude and choose the countries by typing them in.
#Bump box phone number how to
You currently have a total of 3 options on how to set up your subscriber collection method: By doing this, customers will receive the following order and shipping updates as soon as they are triggered: You can exclude transactional messages from Smart sending by ticking the Ignore transactional emails and text messages checkbox. Type in “0” if you want to keep this feature off. In general, we recommend you use a time span between 16 and 20 hours. Use the field to select theamount of hour/s that should pass before sending another message to the same number. Smart sending helps Shopify store owners avoid double-texting the same customer in a short periods of time. Learn more about Enforced Quiet Hours (U.S. This way customers will receive timely notifications, related to their order or subscription. Quiet hours are ignored for the following user-triggered transactional flows: Order created, Order refund, New subscriber confirmation, and ReCharge Subscription Created. The feature works based on the timezone you have set in the setting above. When Enabled, you can choose the desired time span. Quiet Hours lets you choose a time period during which text messages will not be sent to customers. So, if the majority of your subscribers are based in Canada, then you should specify your country to be Canada. The feature allows you to set a pre-defined country code, which will be added to the phone number in case the customer hasn't specified their country. To increase your chance of still successfully reaching these customers you can use Specify country. Sometimes your customers will give you their phone number but they will forget to add their country code. In Timezone settings you can set your timezone according to the location of your Shopify online business.įor example, if you’re based in the United Kingdom, but your customer base is in the United States, the timezone setting here should be set at United Kingdom. Currently there are 2 options: English and French.Īvailable for Yotpo SMS & Email Growth Plan and above.
This is where you get to choose the language that will be used everywhere inthe app. In these situations your brand name will be replaced by a short code. or France do not allow the usage of brand names as custom sender. Please keep in mind that some countries such as U.S. In case you have a paid plan you can also use the custom sender option and change the number to your own brand name.
#Bump box phone number code
This can either be a dedicated Yotpo SMS short code (for United States phone numbers),81787 short code (for Canada phone numbers)or the +46765196160 short code (for international customers). The Global sender field lets you choose who the recipient sees as the sender. This is where you choose your sender, language, timezone, quiet hours, smart sending and opt-in preferences. To get started, click on Settings on the Dashboard main menu.Īll the Settings are grouped into 7 different categories: General Settings, Country Limitations, Payments, Preferences, Branding, Chat and Notifications. It’s where you can configure your Sender, Time zones, Quiethours, Maximum price per sent message and more. Your Yotpo SMS & Email Settings is the place for configuring and personalizing important features that influence the way the app works.
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